Privacy Policy

Alos is a discovery platform that helps customers connect with independent sellers. We do not manufacture, own, stock, or directly sell any products listed on the platform.

All product enquiries, orders, payments, shipping, returns, exchanges, and delivery-related communication are handled directly between the customer and the respective seller through WhatsApp or other provided contact methods.

Alos does not process or collect payments on behalf of sellers and is not responsible for shipping, product quality, delivery delays, damages, refunds, exchanges, or disputes between customers and sellers.

Customers are encouraged to verify product details, pricing, delivery timelines, and seller policies before placing an order.

By using this platform, users acknowledge that Alos acts only as a marketplace and promotional platform connecting buyers with independent sellers.